Privacy Policy

1. Introduction

Repro Plastics Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website (“Website”) or engage with our services.

Repro Plastics Ltd is the data controller responsible for your personal information. Our contact details, including our business address and registered office, are set out in section 11.

Please read this Privacy Policy carefully. It explains what information we collect, why we collect it, how long we keep it and the rights you have in relation to it.

2. Information We Collect

We may collect and process the following types of information about you:

2.1 Personal Information

• Contact Information: Name, email address, phone number, postal address and other similar contact details you provide to us.
• Identification Information: Job title, company name and industry.
• Enquiry Information: When you use the contact form on our Contact page, we collect your name and email address, your company name and phone number if you choose to provide them, and the content of your message. We also collect the information you include when you email us.
• Technical Information: IP address, browser type, operating system and other details about your visit, which may be processed by our website hosting provider when you visit the Website.

2.2 Non-Personal Information

• Usage Data: Only if you accept analytics cookies, we use Google Analytics to collect information about how you use the Website, such as the pages you visit, how you arrive at them, and your device and browser. If you decline, this information is not collected.
• Cookies and Similar Technologies: We use a small amount of necessary storage to remember your cookie choice, and optional analytics cookies only with your consent. We do not use advertising cookies. See section 8 for more information.

3. How We Use Your Information

3.1 To Provide and Improve Our Services

• To provide you with the services you request.
• To improve our Website and services based on your feedback.

3.2 To Communicate with You

• To respond to your enquiries, comments or requests, including messages sent through our contact form.

3.3 For Business Operations

• To comply with legal obligations, resolve disputes and enforce our agreements.

3.4 To Understand How Our Website Is Used

• If you accept analytics cookies, to understand how visitors use the Website so we can improve its content and performance.

3.5 Our Lawful Bases for Processing

When you contact us through our contact form or by email, we use your information on the basis of our legitimate interests in responding to your enquiry and dealing with any follow-up. Where your enquiry relates to a service you would like us to provide, we may also use it to take steps at your request before entering into a contract with you. Where we need to keep or disclose information to meet a legal requirement, we do so to comply with our legal obligations.

We use analytics cookies, and the information collected through them, only with your consent. You can withdraw your consent at any time (see section 8).

4. Sharing Your Information

We do not sell, trade or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our Website, conducting our business or servicing you.

Our Website is hosted using Netlify, and messages submitted through our contact form are processed and stored using Netlify Forms so that we can respond to them.

Netlify is based in the United States, so information processed through it, including contact-form submissions, may be transferred to and stored outside the UK. Where personal information is transferred outside the UK, we rely on the safeguards available under UK data protection law for international transfers.

If you accept analytics cookies, we use Google Tag Manager and Google Analytics, provided by Google, to understand how the Website is used. Google processes the information collected through these services, and it may be transferred to and processed outside the UK, including in the United States.

4.2 Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities (for example, a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition or asset sale, your personal information may be transferred to the acquiring company.

5. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. How Long We Keep Your Information

We keep contact-form submissions and related correspondence only for as long as is reasonably necessary to respond to your enquiry and for any related purpose, such as providing a service you have asked us for or meeting our legal obligations. When we no longer need the information, we delete it.

Information collected through Google Analytics is kept for the retention period set in our Google Analytics account, after which it is deleted.

7. Your Data Protection Rights

Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights in relation to your personal information. These include:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to request the transfer of your personal information to another organisation or directly to you, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal information, including profiling, direct marketing and processing for scientific or historical research purposes.

To exercise any of these rights, please contact us at info@reproplastics.co.uk. We will respond to your request within one month.

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help websites to recognise your device, store your preferences and improve your overall experience.

8.2 How We Use Cookies

We use two categories of cookies and similar technologies:

• Necessary: We store your cookie choice in your browser’s local storage so we don’t ask you again on every visit. This is always active, as the Website needs it to respect your choice.
• Analytics (optional): If you accept, we load Google Tag Manager, which runs Google Analytics. Google Analytics sets the cookies _ga, used to distinguish visitors, and _ga_ followed by an identifier, used to keep track of your visit. By default these last for up to two years. These cookies are only set if you accept analytics cookies.

We do not use advertising or marketing cookies.

8.3 Your Choices

When you first visit the Website, we ask whether you accept or decline analytics cookies. Analytics stays off unless you choose Accept, and we don’t treat continuing to browse as consent.

You can change your choice at any time using the “Cookie settings” link at the bottom of every page. If you withdraw your consent, we stop loading Google Tag Manager and Google Analytics and delete the Google Analytics cookies set on our domain.

8.4 Managing Cookies in Your Browser

You can also control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them.

9. Links to Other Websites

Our Website may contain links to third-party websites that are not operated by us, such as our Facebook and LinkedIn pages. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: